Touch Id Not Working After Big Sur Update
This is quite a common issue occurring with iphone users after this new Big Sur update. In order to prevent this issue from occurring, ensure that you have the latest MacOs version installed. Furthermore, also check whether your touch id sensors are clean or not, as they also hinder this feature sometimes too.
Many users reporting the issue that Touch ID stopped working following the Big Sur update had various kinds of problems with Touch ID. Many of you tried using your fingerprints to trigger Touch ID, but found Touch ID stopped working after upgrading to macOS Big Sur. For many of you, the Touch ID error not working in macOS Big Sur was going to have been fixed once the system was updated.
If you have a Mac with Touch ID, and Touch ID does not work after upgrading to macOS Big Sur, you do not have to panic. If you own a Mac with the M1 and Touch ID is not working, first, you need to upgrade to the latest macOS. If you are having trouble installing macOS Big Sur, you will first need to check that your Mac is compatible with macOS Big Sur.
If you are having trouble downloading, try connecting an Ethernet cable to your Mac (if you have an Ethernet adapter) in order to download the macOS Big Sur Update. If you cannot plug an Ethernet cable in, or the download issues continue, try rebooting your router and/or Mac.
If your hands are clean and dry, but still having problems, try rebooting your Mac. First, try rebooting the computer, and then setting up Touch ID again. Once logged in, reboot your Mac normally — Touch ID should now be working again.
Once it is locked, release all keys, and then power your Mac back on by pressing the power button. After your MacBook Pro has fully shutdown, press aShift+Control+Optiona together with the power button (which is also your Touch ID key) for 10 seconds. Before you do this, be sure to have some means of connecting your mouse to the Mac so that you can enable Bluetooth again.
If your computer does not appear to recognise that your Touch ID Keyboard is a Touch ID device, try uninstalling then adding it again under Bluetooth Settings. If you are using the Touch ID Magic Keyboard on a Mac, try turning off your device. If Touch ID does not work when you try using it on a Mac keyboard, there are some things you can do to try to solve the issue.
If your Touch ID Not Working on MacBook Air or Pro error is caused by a corrupted system, you can now get Touch ID back to working after you restore it and re-add a fingerprint. Touch ID may be of great inconvenience for users, therefore, it is best that you patiently try the aforementioned solutions in order to solve the problem ASAP. If you found out the MacBooks Touch ID is not working, you might also want to try upgrading to macOS to see if Touch ID is capable of working again.
If Touch ID does not appear in system preferences on MacBook is still an issue, then jump down to the complete guide to get a workable fix. If you are experiencing Touch ID issues on Mac after a MacOS upgrade, follow this troubleshooting guide carefully. For example, if you noticed Touch ID on your MacBook Pro is not working after upgrading to macOS Monterey, a better solution is to install the later release, which might have bug fixes for your issue.
Often, Touch ID issues happen due to a software bug, and if this is the cause, then the aforementioned workarounds will help you solve the issue of Touch ID not working in lock screen of MacBook Pro or any other. In most cases, Touch ID-related issues on Macs can quickly be fixed by following the solutions and tips mentioned above. If Touch ID is not unlocking your Mac, has issues with Apple Pay authentication, or is not recording your fingerprints for other actions, the following fixes should take care of it.
Apple has recommended that you dry off your hands before trying to authenticate with Touch ID on the Mac and iPhone. Apple suggests using your dry fingers for using Touch ID on iPhones or Mac devices.
| What To Do | |
| Install Latest version macOS | Make sure that you have the latest version of macOS |
| Clean your hands and Touch ID | Make sure that your fingers and the Touch ID sensor are clean and dry |
| Wipe off any dirt | Use a clean, lint free cloth to wipe off any dirt or debris on the Touch ID sensor |
| Do not cover Touch ID sensors | Your finger should cover the Touch ID sensor completely |
Touch ID works when users use their fingerprints to unlock and lock their MacBook, to purchase items in App Store, Apple Books, and several other Apple apps. Touch ID allows the device to be opened, signed in to applications, used with Apple Pay, and to make purchases in App Store and iTunes, all while briefly touching and holding your finger to the sensor.
Problems may occur with new fingerprint recording on Touch ID because of the location of dirty fingers on the Touch ID sensor. Dirt or liquid on the fingers and Touch ID sensor may result in Macs failing to correctly register the fingerprint. As you continue using Touch ID, the moisture, sweat, and oils from your fingers may mess with the Touch ID sensors in the MacBook or the Magic Keyboard.
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You should be able to get to Safe Mode on your Mac, and then use your fingerprints against the Touch ID sensor to see if that works. If this is your first time using Touch ID, like when you have just bought your Mac laptop, then you will have to use your password, and then add your fingerprint under System Preferences > Touch ID. Now, you need to remove the already authenticated fingerprint which unlocks your Mac, and attempt to configure the Touch ID on your Mac from scratch.
If the Touch ID worked fine moments ago, but stopped responding unexpectedly, you can reboot your Mac to clean out any faults preventing the Touch ID sensor from making the response. If your Touch ID was working fine right before updating its macOS, then the current malfunction is probably in the Big Sur software. If Apple knew of this Touch ID problem, then Apple might have tried to fix the error to ensure an unimpeachable Mac experience.
Many Mac owners are complaining about the Touch ID failing after upgrading to macOS Monterey. M1 Mac users are reporting the inability to open their Macs using Touch ID, or to add a second fingerprint, after upgrading to Monterey. If Touch ID on your wireless keyboard stops working intermittently after upgrading to macOS Monterey, try turning it off and back on.
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If neither of the above solutions works for the Touch ID issue of the MacBook Pro, another worthwhile try is updating macOS to the latest available software release in order to avoid other issues with your Mac. If all fails, and you cannot wait until the next version of macOS Big Sur, or cannot get working solutions from Apples customer service, you may want to try to downgrade back to older software.
Why is my Touch ID not working on macOS Big Sur?
Ensure that your copy of macOS is the most recent. Ensure the Touch ID sensor and your fingertips are dry and clean. To clean off any dirt or debris from the Touch ID sensor, use a fresh, lint-free cloth. Your finger should completely enclose the Touch ID sensor.
Why did my Touch ID disappear Mac?
It’s probably not recognized if your Touch ID is not shown in Settings App on the Mac. In such scenario, you can restore it by resetting the System Management Controller (SMC). Bluetooth, power, and Touch ID are just a few of the crucial equipment features that the system management controller (SMC) controls on Macs.